Joy Santos · Systems architectureCOO · Systems architect

Systems that run the business.

Each page is a working model of a system I designed and built: the flow animated stage by stage, the architecture in layers, and the real backend, with client data blurred.

Operations · Coaching program

Path to Publication

GoHighLevel, Dubsado, Asana, Apps Script and Zapier working as one client pipeline, from application to published author.

80%Less manual work
6→40Clients, same team
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Community · AI operations

GridLocked

Payments to onboarding to an eight-week course, with an internal dashboard and Vega, an AI ops assistant.

8Week rhythm
1View of every student
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Sales · GoHighLevel

Sales Pipeline

Every lead sourced, staged and followed up, then handed to a client journey pipeline after signing.

10Sales stages
2Pipelines
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Prototype · Content ops

Idea to Upload

A YouTube production pipeline from idea to published video to performance tracking, with an AI agent in the loop.

7Stages
AIAgent in the loop
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